Refund Policy

30-day money-back guarantee

If you are not happy with your purchase, you can request a full refund within 30 days of your order date, for any reason. Your catch logs stay in your account for up to 24 months in case you decide to come back for a later season.

Free trial first

Every new angler gets a 7-day free trial before any payment is taken, so you can check the app works on your river before you subscribe.

How to request a refund

Refunds are processed by our payment provider and reseller, Paddle, which is the Merchant of Record for all orders. Request a refund at paddle.net using the email address you paid with, or email us at jimmyrobinson08@gmail.com and we will sort it out with them for you.

Paddle's own refund policy also applies to your purchase.

Cancelling

You can cancel your monthly subscription at any time from the billing screen in the app. Cancelling stops future renewals and you keep access until the end of the period you have already paid for.